HELP DESK STAFF
- Campus/Location:
- Penn State Mont Alto
- Date Announced:
- 08/09/2018
- Job Number:
- 82159
- Work Unit:
- Penn State Mont Alto
- Department:
- Full/Part Time:
- Part–Time
- Hourly Rate:
- $9.50
Description
The front desk staff works with the help of all professional staff within the Academic Support Center. The help desk staff will be responsible for greeting students coming into the center, scheduling tutoring appointments, facilitate exam pick up and drop off from faculty, distributing supplies, answering incoming phone calls, photocopying, and additional clerical duties as needed. Shifts range from 9:00 a.m. – 8:00 p.m. Monday through Friday. The student must possess strong communication skills, ability to work independently, and reliability. Some shifts required the help desk staff to monitor the usage of the Student Success Center in the evening without professional staff present. Academic Support Center
These salary bands have been established to provide salary guidelines for staff positions.
| Salary Band | Minimum | Midpoint | Maximum |
|---|---|---|---|
| A | $16,584 | $24,456 | $32,328 |
| B | $18,240 | $26,904 | $35,556 |
| C | $19,728 | $29,592 | $39,456 |
| D | $21,708 | $32,568 | $43,416 |
| E | $24,312 | $36,468 | $48,612 |
| F | $27,228 | $40,848 | $54,456 |
| G | $30,012 | $45,744 | $61,500 |
| H | $34,188 | $52,140 | $70,080 |
| I | $38,988 | $59,424 | $79,908 |
| J | $43,716 | $67,740 | $91,812 |
| K | $50,712 | $78,600 | $106,488 |
| L | $58,836 | $91,176 | $123,528 |
| M | $68,232 | $105,756 | $143,292 |
| N | $80,508 | $124,788 | $169,068 |
| O | $93,492 | $147,252 | $201,024 |
| P | $110,340 | $173,760 | $237,192 |
| Q | $126,396 | $199,056 | $271,728 |
| R | $151,668 | $238,872 | $326,088 |