IT SUPPORT WORKSTUDY

Campus/Location:
University Park Campus
Date Announced:
12/19/2019
Job Number:
92673
Work Unit:
Donald P. Bellisario College of Communications
Department:
Information Technology
Full/Part Time:
Part–Time
Hourly Rate:
$9.50

Description

The Donald P. Bellisario College of Communications is looking for highly motivated, professional minded students with exceptional interpersonal skills to provide IT Support to students, staff, and faculty. Duties include but are not limit to: Ensuring each customer receives outstanding service at all time; completing appropriate tracking and routing in an incident tracking tool; contributing to technical documentation; checking the status of computer lab equipment; printer monitoring for paper and toner needs; assisting with connecting personal devices (mac, windows, iOS, Android) to the PSU wireless network; routine and preventive maintenance of computer and peripheral equipment and providing audio visual support in classrooms and event spaces. Must be a current Penn State University Park undergraduate student. Previous experience with diagnosing computers and multi-media equipment is preferred as is the ability to learn to work with new equipment. A positive attitude and eagerness to help others is essential. Must be able to work in a team environment with strong interpersonal, written and verbal communications skills.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088